Terms and Conditions

Introduction

Welcome to The Wedding Book at www.theweddingbook.com (the "Website"). This Website is operated by The Wedding Book, and your access to, and use of, the Website and any associated products or services (collectively, the "Services") is provided subject to the following terms and conditions ("Terms").

By accessing, browsing, or using this Website, you acknowledge that you have read, understood, and agreed to be bound by these Terms. The Wedding Book reserves the right to amend these Terms at its sole discretion by updating this page. Any such modifications shall take effect immediately upon publication.

These Terms apply to all orders placed by you for any product or service made available via the Website. By placing an order, you consent to be legally bound by these Terms.

Use of the Website

You represent and warrant that all information provided to The Wedding Book in connection with any product or service order will be accurate, complete, and current at all times.

These Terms override and supersede any other terms you may propose, in any form or at any time, whether communicated orally, electronically, or in writing. Any such proposed terms are expressly excluded and shall not be binding.

No variation or amendment to these Terms shall be effective unless confirmed in writing and signed by an authorized representative of The Wedding Book.

Placing an Order

To place an order via the Website, you must be legally capable of entering into a binding contract (which, in the United States, generally requires you to be at least eighteen (18) years of age) and possess a valid bank account or a credit card issued by a financial institution acceptable to The Wedding Book.

When submitting an order, you must follow the instructions provided on the Website. Pricing is determined at the time of selection, based on the most current prices displayed. All prices are quoted in U.S. Dollars (USD), regardless of any previous prices you may have encountered.

Payment Terms and Order Acceptance

A deposit must be paid at the time an order is placed, either via electronic funds transfer or through our secure online payment gateway using a valid credit card. This deposit is required for processing the order. The remaining balance, including any charges for additional products or services, becomes due upon approval of final artwork.

We are under no obligation to supply any product or service until full cleared payment has been received.

By providing credit card or payment details, you confirm that you are authorized to use the designated card or account and that sufficient funds are available to cover the payment. You further warrant that all payment information supplied is accurate, complete, and belongs to you. We reserve the right to verify this information prior to fulfilling your order.

When submitting an order on our Website, you agree that it is subject to the Terms in effect on the submission date. It is your responsibility to review the latest version of the Terms before completing your purchase.

An order remains valid until either a Tax Invoice is issued by us or you provide formal notice of cancellation—whichever occurs first.

Please note that no order is deemed accepted until we have confirmed it in writing. Any acknowledgment, including emails or messages containing reference numbers, is for informational purposes only and does not constitute acceptance. We may, at our discretion, decline an order for any reason, including but not limited to product unavailability. If an alternative product or service is proposed, you may be asked to resubmit your order.

A binding contract will be formed only when you receive an official “Confirmation of Order” email from us, clearly stating our acceptance. This confirmation is considered effective from the time it is dispatched. We reserve the right to issue an invoice at any point after accepting the order. Until acceptance is confirmed, either party may cancel the order, in which case we will promptly refund any payments already made.

Order Amendments and Accuracy

If you realize you have made an error in your order after submitting it via the Website, please contact us immediately at theweddingbookllc@gmail.com. While we will do our best to accommodate any requested changes, we cannot guarantee that the order can be amended once submitted.

Although we strive to ensure that all prices listed are accurate, the final price of your order will be validated during our order acceptance process. If a pricing adjustment is required prior to acceptance, we will contact you for confirmation before proceeding with the revised amount.

Our contractual obligation extends only to the products or services explicitly confirmed in our Confirmation of Order. We are not obligated to supply any other items that may have been included in your submission unless they are specifically referenced in the confirmation.

You agree to submit only accurate and truthful information through the Website and to promptly notify us of any changes to ensure your order details remain current and correct.

Marketing Use and Copyright Responsibility

By placing an order, you grant The Wedding Book the right to retain copies of your order and final products for marketing and promotional use. This may include—but is not limited to—display on our website, across social media channels, at industry fairs or expos, or in online and print advertising materials. Placement of your order implies your acceptance of these conditions.

Retail customers placing orders through our Website confirm that they are the legal copyright holders of all submitted materials, including photographs. As we do not hold copyright over submitted images, we will design using those materials exactly as received. Dissatisfaction related to the quality or content of any photographs must be directed to the original photographer—not The Wedding Book.

If you have entered into a separate agreement with your photographer whereby they retain copyright, you are solely responsible for ensuring that our product is used only for private or domestic purposes. You are also required to inform us of such copyright arrangements, especially if we have requested to publicly display your finished product.

Delivery Policy

We will deliver the ordered product(s) or service(s) to the delivery address specified in your order.

Our goal is to deliver within the time frame indicated at the time of order. While our standard practice is to ship within four (4) weeks from your artwork approval date, delivery times may vary and exact dates cannot be guaranteed.

If we anticipate delays beyond the estimated delivery time frame, we will make reasonable efforts to notify you. However, to the extent permitted by law, we are not liable for any loss, cost, or damage resulting from delivery delays.

Upon receipt, you may be required to sign for the delivery unless prior “authority to leave” has been granted. We recommend that you inspect the items at the time of delivery for any visible faults, defects, or damage. Retaining proof of delivery is advisable in case you need to raise an issue with us subsequently.

Delivery Terms

You may choose to grant us “authority to leave” at the time of placing your order. By doing so, you authorize us and/or our designated couriers to leave your order unattended at the specified delivery address—such as at the front door, reception desk, or concierge—without requiring a delivery signature. By granting this authority, you acknowledge and accept that all responsibility and liability for the goods transfers to you upon delivery. We and our couriers will not be held liable for any loss or damage arising from the goods being left unattended.

Please note that delivery may not be available to certain locations. Should this occur, we will notify you using the contact information provided at the time of order and work with you to either cancel the order or arrange an alternative delivery address.

Unless otherwise arranged, all products will be delivered in standard wrapped and boxed packaging. Special packaging requests are subject to additional fees.

Risk in the product or service transfers to you upon delivery or upon agreement to separate terms and conditions. If delivery is delayed due to any breach of your contractual obligations, the risk will pass to you on the date delivery would have occurred but for your breach. Once risk has transferred, we will not be held liable for any loss or damage to the product or service.

You are advised to exercise caution when opening the packaging, particularly when using sharp tools, to avoid damaging the contents.

You must be prepared to accept delivery without undue delay at a reasonable time specified by us. If you are unavailable, the courier may leave a card with instructions regarding re-delivery or collection.

If delivery is unreasonably refused or not accepted within two (2) weeks of our first delivery attempt, we may, at our discretion:

1. Apply a re-delivery fee and recover any reasonable costs incurred; and/or

2. Cancel the applicable contract immediately without refund, having fulfilled our contractual obligations.

It is solely your responsibility to ensure that the ordered products are appropriate and meet your individual needs. We do not warrant that the products will satisfy personal expectations or specific requirements.

Cancellation by The Wedding Book

We reserve the right to cancel your order if the product or service becomes unavailable for any reason. Should this occur, we will notify you promptly and refund any payments made using the same method of payment originally used.

Cancellation by You

You are entitled to cancel your order within a three (2) day cooling-off period following the placement of your order. After this period, cancellations are no longer permitted as production and fulfillment processes will have commenced. If you still wish to cancel after the cooling-off period, a cancellation fee will apply.

To request cancellation, please contact us at theweddingbookllc@gmail.com.

Faulty Products

We warrant that:

1. The product will be delivered in good condition and in the quantities specified in your order; and

2. The product will conform to the specifications outlined on our Website and reflect the materials you selected during the order process.

Products are intended for use strictly in accordance with the information provided on our Website and the care instructions included with the product. It is your responsibility to ensure compliance with these instructions. Specifically, please note that our products are printed on uncoated paper, and exposure to liquids or contact with hands containing oils or moisturizers may cause ink smudging or deterioration.

We maintain rigorous quality control measures to ensure that all products are delivered in excellent condition. In the unlikely event that you believe a product is faulty, you agree to:

· Photograph the affected item and email the images to us;

· Return the product in its current state within seven (7) days for inspection.

To facilitate the resolution process, we may request your assistance in providing detailed information about the alleged defect.

If you request a repair, replacement, or refund for a product that we determine complies with the contract terms, and our investigation reveals that the product:

· Has been misused, mistreated, or neglected;

· Has sustained damage unrelated to our production or delivery;

· Has been altered or used contrary to our or the manufacturer’s instructions; or

· Has deteriorated due to normal wear and tear—

Then, to the extent permitted by law, we may decline to offer repair, replacement, or refund. We shall not be liable for any associated losses, damages, or costs resulting from such circumstances.

Limitation of Liability

This clause governs the full extent of our liability and outlines your sole and exclusive remedies with respect to:

· The performance, non-performance, or delay of any contract or the Website itself; and

· Any other matters arising from the Terms or their execution.

Nothing in these Terms excludes or limits our liability for:

· Fraud;

· Death or personal injury caused by our negligence;

· Breaches of obligations implied by law; or

· Any other liability that cannot legally be excluded or limited;

· Your statutory rights as a consumer.

We commit to exercising reasonable care and skill in fulfilling our contractual obligations. However, we expressly disclaim all liability for:

1. The accuracy, completeness, or fitness for purpose of any content accessed via the Website;

2. Failures or errors in transmitting or receiving data;

3. Your reliance on any website content when making purchasing decisions.

We do not accept liability for breach of duty beyond what is stated in these Terms.

To the maximum extent permitted by law, we are not liable for any:

· Loss of income, profit, or contracts;

· Loss of business, opportunity, or savings;

· Damage to reputation or goodwill;

· Data loss, corruption, or other consequential or indirect losses—

Whether such losses are foreseeable or not, and regardless of how they arise.

Liability Cap

Our total liability under any contract shall not exceed, in aggregate, the greater of:

· $100; or

· 110% of the value of the contract under which the claim arises.

Separately, our total liability to you or any third party, in all other circumstances, shall not exceed the greater of:

· $100; or

· 110% of the total amount you have paid to us in the 12 months preceding the event giving rise to the claim.

These limitations apply to all forms of liability, whether expressly stated within these Terms or arising from the invalidity or UN-enforce-ability of any provision.

Complaints

We are committed to performing our obligations with reasonable skill and care and take customer satisfaction seriously.

If you have a concern or complaint, please contact us using the contact details available on our Website. We aim to respond to all complaints in a timely and helpful manner. In cases involving warranties or guarantees, resolution may take longer due to the need for manufacturer involvement.

To help us resolve your issue efficiently, please describe your concern in as much detail as possible and include your order number or confirmation details when available. If you have not received a response within seven (7) business days, we recommend following up, as your message may have been inadvertently missed or filtered.

Force Majeure

We shall not be liable for any failure or delay in performance arising from an Event of Force Majeure, whether foreseeable or not.

If such an event continues for three (3) business days or longer, either party may terminate the affected contract by written notice. In such cases, neither party will be liable for termination beyond a refund of any prepaid amount for undelivered products.

In instances where we are unable to fulfill obligations due to an Event of Force Majeure affecting multiple customers, we reserve the right to prioritize performance at our sole discretion.

Intellectual Property

All intellectual property rights in the software and content accessible via this Website remain the property of The Wedding Book or its licensors and are protected by applicable laws worldwide.

You may store, print, and display content solely for personal use. You may not publish, modify, distribute, or otherwise reproduce any part of the content in any form, nor may you use it in connection with a commercial or business enterprise.

General Provisions

· We will retain a copy of your order and these Terms for seven years. For your records, we recommend printing or saving your order details and confirmations.

· Failure to exercise or delay in exercising any rights under these Terms does not constitute a waiver.

· If any provision is deemed invalid or unenforceable, it shall not affect the validity of the remaining provisions.

· You may not assign or transfer your rights or obligations under these Terms without our prior written consent.

· Nothing in these Terms establishes a partnership, agency, or employment relationship.

· No third party shall have any rights to enforce any provision of these Terms.

· These Terms are governed by and construed in accordance with the laws of New South Wales. Both parties submit to the non-exclusive jurisdiction of the courts of New South Wales.

· All communication between us shall be conducted in English.

Definitions

“Liability” means liability in or for breach of contract, Breach of Duty, misrepresentation, restitution or any other cause of action whatsoever relating to or arising under or in connection with these Terms, including, without limitation, liability expressly provided for under these Terms or arising by reason of the invalidity or UN-enforce-ability of any term of these Terms.

“Order” means the order submitted by you to the Website to purchase a Product from us.

“Product” means a product or service sold by us through the Website including but not limited to Wedding Albums and the Love Story Books and Magazines.

“Terms” refers to these Terms and Conditions.

“Website” means The Wedding Book www.theweddingbook.com

“we” or “us” means “The Wedding Book”

“you” means the Customer who places an Order

Interpretation

For the purposes of these Terms and Conditions:

1. References to “clauses” refer to the corresponding provisions within these Terms and Conditions.

2. Clause headings are provided for convenience only and do not influence the meaning or interpretation of the provisions.

3. Words used in the singular form include the plural, and vice versa. Terms denoting any gender include all genders. References to a "person" encompass natural persons, legal entities, corporations, firms, or partnerships.

4. The terms “includes,” “including,” and similar expressions are to be interpreted as illustrative and not limiting in scope.

The Wedding Book has been proudly designing and providing wedding albums and photo books since 2024.

Email theweddingbookllc@gmail.com

Monday, Tuesday, Wednesday, Thursday, Friday 9:00 am – 5:00 pm